Helix Mattress Extensive Review

helix mattress

Do you have trouble sleeping through the night? Does your current mattress cause you to wake up with a sore back and stiff neck? If you’re in the market for a new mattress, then you need to check out the new Helix Mattress. Never heard of Helix? They are a relatively new mattress company which has taken the industry by storm. Over the past two years, the Helix mattress has begun to make quite a name for itself.

Helix Sleep makes one of the most customizable mattresses in North America. Each product is completely personalized to provide the maximum amount of comfort possible. They also ship directly to your doorstep.

About the Helix Mattress

Helix Mattress

Helix Sleep is a high-end mattress company founded by three students from the University of Pennsylvania Wharton School. After raising nearly a million dollars in cash, they were able to launch an e-commerce site back in 2015. By 2016, they had drummed up another 7.3 million dollars via Angel investors and were able to expand their service area into Canada. They were also able to make the game-changing move of heavily investing in customer-based research.

Based on their new in-depth research results, Helix Sleep was able to come up with a unique new product line to offer its customers. This new product is there now signature Helix Mattress. The Helix mattress is a personalized product tailor-made for each buyer. To create the perfect product each time, Helix customers are prompted to fill out a questionnaire. Including questions concerning their weight, height, sleeping habits and more.

After completing the questionnaire, Helix Sleep uses an innovative technology to review the information. Once the data is processed, it runs through a specialized algorithm that helps to design an optimal build-to for each custom mattress.

Things to Consider Before Buying a Mattress

Buying a mattress is a big purchase. In fact, it can be one of the most important investments of a lifetime. Sure, it’s not nearly as expensive as a car, a new home, or starting a college fund for the kids. However, it affects your everyday life as much if not more than any of those things.

Before jumping into a purchasing decision, it is vital to take a step back and consider a few crucial aspects.

Is it pillowtop or not?

Does the mattress include a pillowtop layer? And if so, is it a feature that you need or want? Pillowtops are not the best choice for everyone. If you don’t weigh very much, you won’t gain any extra benefit from a pillowtop due to not sinking very far into the mattress. On the other hand, if your weight is on the heavier side, you will want the extra layer of cushion between yourself and the coils inside the mattress.

How firm is it?

What is the level of firmness in the mattress? Is it suitable for your needs? Again, weight can play a large roll in how firm you may want your bed to be. Back, neck and shoulder pain are also factors which demand more or less firmness. Research indicated that a middle of the road firmness is the most beneficial for alleviating back pain. In the end, the level of firmness is a personal choice and will go a long way in determining how comfortable your sleep will be.

What are the options?

How many options and variations are there? If you have the chance, test the mattress out in person and be sure to ask the salesperson about advanced options such as pillowtop, firm, and plush models. Spend several minutes lying on each one. Make sure you roll from side to side and lay on your back as well. Once you find the most comfortable model, ask the salesperson to show you similar options from other brands.

How does the warranty look?

When it comes to warranty options, most mattress manufacturers offer a ten-year warranty of some sort or another. However, this is not always the case. Some brands also offer warranties that last two or three decades, even life-long options exist, though these options are typically going to cost you some extra cash. Make sure that you inquire about basic and advanced warranty options that come with the mattress.

Does it come with a guarantee or sleep trial?

Many mattresses come with some guarantee or another. Most common of these are the comfort guarantee, and money back guarantees. If you’re not completely satisfied you can either return your product for a refund, have your product replaced for another model or other various options depending on the manufacturer. Sleep trials are another option that is offered by many mattress brands. With a sleep trial, you typically have 30 to 90 days to test your mattress out at home. If your not happy, you can return the bed for a full refund.

Overall Price Range

The cost of the mattress will depend on the size you buy and customization.

How we Reviewed

To accurately review the Helix mattress we spent quite a bit of dedicated time to conducting online based research. Including reading many customer comments and reviews, product descriptions, informative videos and more.

The Helix Mattress Overview

No products found.

No products found.

Helix Sleep’s new mattress is one of the most customizable mattresses on the market. Each product is built specifically to meet the individual needs of the customer by focusing on all-out personalization. It can even be customized on both sides to cater to couples with different ideas of what is most comfortable.

The Helix mattress consists of three primary layers; a comfort layer, a support core, and a cover. The comfort layer is made up of three layers as well: polyfoam, transitional polyfoam, and pocketed micro-coils. Depending on the customer, the thickness of these three components will determine the firmness. The support core consists of 1.8 PCF transitional polyfoam, and the cover is polyester. Along with micro-coils in the comfort layer, there is a decent amount of support around the edges.

The Helix mattress allows for maximum sleep motion with minimal disturbance, according to customers. However, it is noteworthy to mention that the mattress weighs around 90 pounds, a significant amount more than other products in the same class.


A ten-year limited warranty is available with the Helix mattress. Coverage beginning at the time of the original purchase. The warranty covers deterioration in the surface, flaws such as splitting or cracking, and manufacturer defects. There is also a trial period and money-back guarantee that comes with the Helix mattress. The period lasts for 100 nights.

How Does it Compare to Other Mattresses?

We wanted to see just how well the Helix mattress stacks up against the competition, So, we tracked down three popular mattresses of the same class and price range. We looked at the most critical aspects of each product in comparison to the Helix mattress. Here’s what we found.

DreamFoam Mattress Ultimate Dreams 13-Inch Gel Memory Foam Mattress

Ultimate Dreams Full 13" Gel Memory Foam Mattress
  • Full 13" Gel Memory Foam Mattress with 3" of Gel Memory Foam
  • Three Layer construction: 3” of 4lb gel memory foam, 2” of 5lb memory foam, 8” base of premium base foam
  • 100% Made in USA, 100% Made in USA components

This product consists of three layers. Three inches of 4-pound gel memory foam, two inches of 5-pound memory foam, and eight inches of high-quality base foam. The weight is 105 pounds. A 10 to 20-year limited warranty is provided depending on which model you purchase. The warranty covers fundamental defects that occur during the time period, at which time the manufacturer will either repair or replace the product.

Pros for this mattress include being made from high-end materials, as well as being the softest gel memory foam mattress offered by the manufacturer. Cons are that it is lacking in the firmness department and is a bit heavier than other mattresses. Also, it comes with a poor return policy.

16 Inch Plush Gel Memory Foam and Latex Mattress by LUCID

LUCID 16 Inch Plush Gel Memory Foam and Latex Four-Layer-Infused with...
  • Your purchase includes One LUCID 16-Inch Gel Memory Foam Mattress in Queen Size
  • Item's dimensions: 80" W x 60"L x 16"H | Feel: Firm | Ideal Sleeping Position: Side
  • Remove packaging within 72 hours, and allow an extra 48-72 hours for proper decompression

The 16 Inch Plush Gel Memory Foam and Latex Mattress by LUCID consists of a removable bamboo cover, one-inch of bamboo charcoal memory foam, three inches of plush memory foam, two inches of latex, and a 10-inch high-density foam base. It is a versatile hybrid mattress offering both foam and latex layers of support and comes with a breathable bamboo cover.

The item is available directly from the manufacturer, so you are saved the issue of retailer markup. Based on independent testing for safety, quality, performance and more, this mattress is CertiPUR-US

A few of the main advantages of this item include CertiPUR-US, direct purchasing and shipping from the manufacturer (with no middleman markup), and a 25-year warranty. Also, a unique top layer infused with charcoal as well as being 16 inches thick. That’s around six inches thicker than average mattresses in the same class. Some of the main cons are the products heavyweight and that it contains latex. Mattresses with latex tend to sleep hotter than those without it. Also, it may be too firm for those who are lightweight.

Casper Sleep Memory Foam Mattress

Casper Sleep Foam Mattress, Queen, 2018 Edition
  • 4-layers of premium foam construction for support, breathability, and bounce
  • Breathable open-cell foams have tiny pores to let hot air escape, keeping you cool at night
  • Combination of softer foam for shoulder region and supportive firm foam for core and hip area

This product consists entirely of high-end latex. According to owners, it is one of the most comfortable mattresses available. However, the same owners also claim that it’s one of the hottest sleeping mattresses due to its composition of latex. The Casper mattress comes in six sizes. Twin, twin xl, full, queen, king, and California king.

Casper provides A ten-year warranty with each of their mattresses. Also, it comes with a 100-night sleep trial. If you decide it’s not the one for you, return it for your money back. Casper will even arrange to have it picked up from your home.

The main advantages are that it comes with a waterproof cover, and it’s made from luxurious latex. Also, it works well for side, back, and belly sleepers. Cons include not being able to be flipped over, a high price, and is firmer than other mattresses in the same class.

The following are some of the pros and cons of the Helix mattress.


  • Customization
  • Dual firmness
  • Free shipping
  • 10-year warranty
  • Great return policy


  • Iffy edge support
  • Hot top layer
  • Unconfirmed lifespan

These are all great features but there are some cons.

Despite the cons, it is a pretty good mattress.


The Helix mattress is indeed the new kid on the block. Available for purchase online for only two years now, though it has already begun to dominate the luxury mattress industry. It isn’t sold anywhere else, besides the one Helix Sleep brick-and-mortar showroom located in the big apple. Customers must make an appointment if they want to have a look at others Helix products or test out their privately ordered mattress.

We think the Helix could be right for you if you don’t like dealing with pushy salespeople and have no problem answering a personalized questionnaire. This way you get the perfect product, built just for you, based on your answers.

If you like the idea of having a diverse range of options, this fully customizable mattress is quite likely the one for you!

Last update on 2023-06-06 at 14:33 / Affiliate links / Images from Amazon Product Advertising API

Product Quality
Customer Service
Previous articleDenver Mattress
Next articleBest Pillow For Back Sleepers
helix-mattressThe 10 year warranty of the Helix mattress is a huge plus to this product. They also have a 100-night trial wherein you can return and get your money back. It is also fully customizable mattress so you get a diverse range of options.